MTS implements AI-powered call recording

MTS has introduced a new AI-powered call recording feature. Users no longer need to manually note down important details from conversations or ask the other party to duplicate information in a messenger.

How the technology works

The feature activates during a standard call. Artificial intelligence automatically saves the conversation in three formats: an audio file, a text transcript, and a brief summary with key points. All materials are stored in the unified 'Calls' section of the My MTS mobile app.

Service connection terms

Users can test the Intelligent Call Recording service free of charge. Access is provided for 30 days after activating the service through the operator's personal account.

• Automatic creation of audio and text versions of the call
• Generation of a brief summary with the most important information
• Unified storage of recordings in the 'Calls' section of the My MTS app
• Possibility of free testing for 30 days

This new solution eliminates the need to remember negotiation terms or argue about what was discussed during the conversation. The technology simplifies control over business correspondence and personal communications.