Not a Bug, but a FeatureRetailers will start selling to AI agents
Artificial intelligence is transforming retail, turning shoppers into autonomous agents. Technology is changing the rules of the game: AI not only responds to queries but also independently forms hypotheses, makes purchases, and manages budgets.
Personalized pricing is becoming the norm, robotaxis are replacing regular transport, and stores are evolving into logistics centers with digital storefronts. Experts from MAGNIT OMNI, together with representatives of leading technology companies, have analyzed these changes.
Specialists have identified which innovations truly enhance the consumer experience and which should be ignored. This analysis became the basis for the second episode of the "PRODUCT Basket" project featuring Seva Lovkachev.
The full trend analysis is available for viewing at the following links:
